![]() Never Buying Again (Coming from a 1st time subscriber) And that one bracelet I kept, itches my wrist and I can't even wear it. The worst fabric, awful colors, embarrassing styles, and bizarre material thickness. I also cannot end this review without mentioning that the clothes were the ugliest I've ever seen. I begged them to call because my hands hurt from all the typing by this point, but no call ever. ![]() Now finally, fingers crossed, it's done and over with. ![]() Even their refunds were a mess! They charged me tax but would only refund the amounts before tax. And as soon as I thought it was resolved, another shipment would arrive or a charge would be on my card. NADINE WEST REVIEW FULLIt was like a full time job dealing with their customer service trying to explain everything. When all was said and done, they had charged me over $400 and all I got was a $15 bracelet. Then they charged me for the items in the other packages because their return shipping took so long to get back. NADINE WEST REVIEW FREEWas charged for shipping on all of them, even the one I bought an item from, that first package, so shipping should have been free for that one for sure. I never even opened them and returned to sender immediately. By this time, since I was originally on a 2 week subscription, apparently they caught up with the back orders and shipped 3 other packages out. Took over a month to get back to them and they of course, charged me for everything because it was back after their return date. ![]() I kept one bracelet and shipped the rest back immediately. I signed up for an every 2 week subscription. I'm amazed at how bad this company is and it's unbelievable they can stay in business. I have all the emails in hand showing they said they would and still haven't. I had to follow up yet again - and they said they sent over the credit and let's "HOPE" for the best. Then they said they would paypal me to send them my info - I did that. They said they could not give me a credit due to the card not working. UPDATE: as of today, 1/14 - I have filed a police report and a complaint with the BBB - Nadine West said they finally "found" my return and said they would give me a credit, Since they illegally took money from my card, which was over $300.00 - the bank cancelled my card. As of right now - I will have to report fraud to my account due to their inability to do their jobs. Don't let their ridiculous response here fool you, its a scam and they withdraw money without consent. VERY LOW QUALITY CLOTHING AND VERY LOW QUALITY CUSTOMER SERVICE. I also asked to cancel my account, NOTHING. ![]() Today, I was charged over $300 - I emailed, called, emailed and called - I was told that I would get a refund - as of right now, nothing, not even a reply back. I was contacted via email, which I replied that I sent it back, sent the confirmation of the return and Paula, the rep said she sees the return is held up and she would be sure that I am not charged. Apparently the return, which is documented, is held up due to the holidays. Paychecks also get screwed up all the time here b/c of missing hours.BEWARE! I returned the items I was sent because, for the 3rd time they are Walmart clothes, not at all quality. You'll be treated as TOTALLY replaceable and when you need something from them their usually unavailable. Theres always tons of new people being brought in b/c most everyone quits soon after starting due to the low pay for such high stress. Everyone looks worried stressed and unhealthy after only a week or 2 at the company in spite of the fact that you dont have to work overtime or the weekends. You will be expected to work at superhuman speed all day everyday and the requirements get increased even higher whenever management feels like it. No matter how nice you are and how much you try to just keep your head down and focus on your work some of the ladies will go after you like it's a high school. Almost all the staff are women which really shouldnt make a difference however bullying among the women is a huge issue. Then theres everything else! Basically, it's a low pay job with no opportunities to grow or be promoted. To start with the positive you do get a consistent schedule and can enjoy the weekends off unlike working in retail or at restaurants. ![]()
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